FAQ

Questions Most Commonly Asked:

What kind of residential services do you provide ?
Kew Forest Plumbing performs a wide range of residential services with a great track record of success. Click here to see a list of our residential services

What kind of commercial services do you provide ?
Kew Forest Plumbing services a very impressive number of commercial accounts. Click here to see a sample list of our commercial services.

Why does my hot water have a brown tint to it?
Discolored hot water can be a warning that your hot water heater may be on it's way out. The glass lining may have worn away and the still tank is rusting. It's time to replace the tank.

Why do my steam pipes bang when my heat comes on?
The banging sound is caused by a steam line which is holding water. When the heat comes on and the steam hits the spot where the water is trapped, it creates a loud banging sound.

Why isn't my bedroom radiator heating properly?
A radiator can't heat if the air that's in the radiator can't be released. If you have a steam system, a new air valve may be required. If you have a hot water system, air may need to be purged from the bleed valve.

When I turn on my faucet, it makes a chattering sound. Why?
The washer in your faucet is loose and needs to be replaced.

Should my boiler be serviced annually?
YES ! The safety controls on your boiler should be checked at the beginning of the heating season. A little preventive maintenance goes a long way.

Why do I need to fill my boiler every day?
You are losing water either from air valves passing steam or from a leaking condensate return line.

Should my basement heating pipes be insulated?
Some people leave the basement heating lines uncovered to get a little extra head in the basement. Keep in mind that this may affect heating the rest of the house. There is heat loss through uncovered steam lines and the steam will condense into water at a faster rate.

I have a leak through my ceiling only when I use my shower.
If the leak only occurs when using the shower, check for loose tile or missing grout first. Water may be seeping through unexpected areas. Before doing any major tile repairs, a series of tests should be performed in a specific order to find any plumbing related problems or eliminate plumbing as the problem.

If I have an emergency can you help me ?
Absolutely ! Give us a call at 718-456-0800 (dial 17 after the message).